Office Administrator

Job Description: Office Administrator
£22,000 – £23,000 Full Time Salary
8.45am – 5.15pm

Regular Monday to Friday daytime hours available within, a well-established family run business who specialise in Health Insurance. We are looking for a candidate with excellent communication skills and experience with general administration. Essential skills include Microsoft Office and you will need to demonstrate organisation ability and be able to work as a member of the team. Your work will ensure our service remains excellent as you contribute effectively in a professional manner across a busy area of business. All product and system training will be provided – you will need to demonstrate the desire to succeed and the skill to communicate.

Responsibilities for this position:
 Reviewing notes and reports of ongoing claims and liaison with the Claims Team.
 Execute the Scanning function to transition the business from manual to electronic records.
 Assist with general enquiries either by telephone or email communication.
 Maintaining internal databases and accurately recording all events, details and actions on our workplace systems.
 Keeping client records up to date to support wider process.
 General support with the processing of invoices and production of reports.
 Managing your own workflow in a timely manner.
 Having an understanding of how the functions of the role interlink and benefit that of others.
 Responding to and taking action with requests accurately and within a given timeframe.
 Undertake reasonable training and remain current with knowledge.
 Effective application of data protection measures throughout the role.
 Work effectively as a member of the Team.

What You Can Expect :
 Regular Monday to Friday hours – no evenings, no shift work and no weekend work
 Access to Pension Scheme
 Attendance Bonus
 Great Annual Leave Benefit including additional family days
 Free Worldwide Multi Trip Travel Insurance Cover and discounted rate for family members
 Cash benefits linked to Personal Accident, Life Cover and Critical Illness
 Monthly Employee Rewards Scheme
 Commitment to Employee Learning and Development
 Access to Wellbeing Services and Discount Scheme
 Free tea, coffee and fresh fruit.
 Free parking
 Friendly working environment in Peterborough – convenient location close to the A1