Được đăng trong: Dịch vụ khách hàng / Liên hệ Trung tâm trong Solihull | Posted: |
Order Processor - Temporary
Solihull
£12.00 per hour
We are seeking an Order Processor to join a highly motivated busy team on a temporary basis.
The ideal candidate will possess a strong customer service background, exceptional attention to detail, and a commitment to providing an excellent customer experience whilst maintaining data integrity using supplier platform.
Key Responsibilities:
Order Processing: Accurately process orders and verify the accuracy of customers orders, demonstrating a high level of attention to detail.
Part Exchange Management: Coordinate and organise part exchanges using supplier portals and Excel, ensuring all data is up-to-date.
Customer Service: Answer telephone calls and handle customer queries with professionalism and efficiency, leveraging strong customer service skills and experience.
Customer Follow-Up: Conduct courtesy calls to customers to confirm receipt of their orders and address any concerns, providing exceptional customer service.
Qualifications:
Proven experience in data management, order processing, and customer service.
Proficiency in using Excel and supplier portals for data coordination.
Strong attention to detail and commitment to data accuracy.
Excellent communication and interpersonal skills.
Ability to work independently and collaboratively in a remote setting.
Familiarity with relevant regulations and best practices in data management.
Are you immediately available and seeking a role where you can excel and add value to a dynamic department? Send your CV to (url removed) or apply NOW