Helpdesk Administrator

Administrator - £26,000 - Maidstone

We are currently working with a growing FM company who are looking for administrators to join their team based in Maidstone. The role is paying up to £26,000 and is a great opportunity to join a growing firm looking to invest in their team as they grow. I have included some more information about the role below:

The Role:

* Handle incoming calls from clients, supply chain partners and field engineers.

* Manage client work orders from initial enquiry to completion.

* Plan engineer schedules to ensure efficient recovery of fixed labour costs.

* Source and purchase materials necessary to complete work orders within budget.

* Coordinator material and human resource to meet client timescales.

* Maintain strong relationships with clients, supply chain partners and field engineers.

* Represent the organisation at client meetings and external events.

* Demonstrate the core values and professionalism of the company.

* Ensure all KPIs set by our clients are met where possible and escalated internally if not achievable

The Person:

* Min 2 years’ experience in a Facilities Maintenance helpdesk environment

* Great communication skills

* The ability to work to deadlines

* Ability to work under own initiative & self-motivate

* Keen eye for detail and organisation

* Team Player

* Able to work office based

For more information about the role please get in touch with Dave @ InVictus