Şurada gönderildi: Müşteri Hizmetleri/Call Center : Güney Batı İngiltere | Posted: |
Responsibilities of the Customer Service Coordinator:
Liaising between the Client's finance provider and the customer
Notify customers promptly and professionally of defaulted payments and direct debit instruction cancellations.
Issuing electronic communication to the customer.
Provide clear and concise information to customers regarding the reason for the failed transactions, helping to rectify the issue.
Utilising the CRM system to place notes about customer's account
What we are looking for from the individual?
Strong customer service skills.
Experience using basic office software.
Ability to work independently.
Highly effective written and verbal communication skills.
Ability to absorb new information easily.
Job Types: Permanent, Full-time
Benefits:
Casual dress
Company events
Company pension
Cycle to work scheme
Gym membership
On-site parking
Work from home
Schedule:
Monday to Friday
No weekends
For more information please apply online or contact Dan Hurley