IT Field Engineer

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IT Field Engineer
Location: Field Based - to cover Mid/North Hampshire
Salary: £30,000 - £35,000, DOE, Car, Benefits + Company Profit share
Contract: Full Time, Permanent
Hours: 37.5 hours per week
If you want to join us, we will offer you:
* Company car including private use plus milage.
* Company Profit Share (first £3,600 is tax free)
* 22 days annual leave plus bank holidays, increasing with length of service.
* Birthday as additional paid leave.
* Additional paid leave (dependent on company performance).
* Company sick pay policy.
* Pension Scheme.
* Private Medical Insurance including dental.
* Ongoing training and support
Join us as an IT Field Engineer!
Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy.
We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture.
We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023.
IT Field Engineer - The Role
The Field Engineer is required to have a wide range of knowledge, experience and skill to be able to tackle the various demands of the role, they are the 1st technical escalation point for hardware issues but are also required to deal with very technical software issues.
The role requires strong communication skills due to working in customer premises.
The candidate will be required to travel to customers in Hampshire and the surrounding area.
Skills Required:
* Supporting internal teams and knowledge sharing
* Reacting quickly to escalations and communications from Service team
* Managing your daily assigned workload effectively and efficiently
* Resolving or progressing incidents
* Maintain service delivery against Key Performance Indicators.
* Strong knowledge of IT troubleshooting and problem solving
* Knowledge of IT hardware and infrastructure.
* Helpful and approachable attitude
* Excellent time management skills
* Strong verbal and written communication skills
For this role you will need a Full UK driving license and this role is subject to a clear standard DBS check being received.
If you feel you have the necessary skills and experience to be successful in this role, click on “APPLY” today, forwarding an up-to-date copy of your CV for consideration in the first instance.
No agencies please