German Speaking Customer Service Advisor

FRENCH SELECTION (FS)
German Speaking Customer Service Advisor
Location: Dewsbury
Salary: up to £26,000 per annum
Ref: 4199CG
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4199CG
The company:
A prestigious multi-award-winning manufacturing company with their offices in the Dewsbury area near Leeds and Huddersfield in West Yorkshire. A company who prides themselves in using sustainable technology in producing their products.
Main duties:
To be the main point of contact for customers and deliver excellent customer service.
The role:
- To be the first point of contact and go-to person for both customers and internal departments
- To assist customers via phone and email
- To keep track of orders regularly ensuring customer requirements are met
- To maintain an accurate and up-to-date external communication by constantly liaising with internal departments
- To assist various teams whenever relevant ensuring an overall customer satisfaction
- To build product knowledge and maximise efficiency when dealing with internal and external queries
The candidate:
- Fluent in German, both written and spoken is essential
- Previous experience in a Customer Service role beneficial
- Excellent communication and organisation skills
- Great IT skills (MS Office)
- Ability and desire to work within a team
- Attention to detail and ability to adapt
- On-site parking available
The salary: up to £26,000 per annum
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic