Office Administrator

Job Purpose
To be responsible

To support the Sales Support Team Lead to enable the successful delivery of the after placement process to Clients, Candidates & internal stakeholders
To create a positive work environment through effective Office & Facilities Management
To provide Sales Support and administration services to the business

Accountabilities

To adhere to a strict code of confidentiality in respect of any information relating to Roc Search
There is an expectation that you will undertake adhoc work on an exceptional basis or provide relevant cover for other team tasksSales Support Duties:

Work in partnership with the Sales Support Team Lead to provide efficient after placement support;

Creation & issuing of Candidate & Client Contracts
- Standard Contracts
- Extensions
- Public Sector Contracts
- SOW Contracts

Onboarding Candidates - capturing of all documentation required for assignments- Right to work / ID verification
- Certificate of Incorporation
- Proof of address
- National Insurance Number
- Bank Details
- Insurance
- VAT Certificate
- Public Sector compliance documentation as required

Queries Management - deal with queries & issues raised via customers, (candidates & clients) and internal stakeholders. Including queries raised via sales support inbox, phone, general email, face to face etc
HR Administration Duties

Maintenance of PeopleHR system to effectively manage the administration for new starters absence, holiday, sickness, leavers etc

Support with the administration and preparation of paperwork required to generate offer letters and contracts for Sales Employees

Support with the generation of HR reports as required in relation to absence, holiday, churn, retention etc

Office Management:

Ensure the office is kept and maintained to a high standard
Liaise with the cleaning company & suppliers to ensure the office is maintained to the required standards on an ongoing basis
Ensure all break out areas including the kitchen are kept clean & tidy on a day to day basis
Work in partnership with the Sales Support Team Lead to ensure Company incentives, events etc are visible via promotion/marketing material within the office
Organise company events within offices or externally as required e.g.Annual Sales meeting, lunch club etc
Photocopier management including the replenishment of paper & toner as required
Ordering of all office supplies including stationery, groceries etc
Meeting room management including ensuring all equipment is in good repair & the meeting rooms are kept clean & tidy
Greet visitors, front of house as required
Liaise with external suppliers to arrange for necessary repairs required within the office, to equipment etc
General Administration

Incoming post management
Record management & archiving
Supporting other departments with administrative tasks as required e.g.New Starter Packs, Marketing content etc