Scheduler

A great opportunity has arisen with our client based in Salford for a Scheduler.

Working for this leading, forward thinking and growing organsiation the role of Scheduler is a critical function within the Group, ensuring their service delivery is prompt, organised and efficient. This opportunity would suit someone with strong attention detail, administrative and customer service skills.

The Role-The postholder will have unrivalled organisational skills, excellent customer service and will be able to quickly establish rapport with both clients and health professionals.

* Contacting exciting clients by telephone or email to arrange a telephone, video or on-site appointment

* Identifying the most appropriate resource to fulfil the appointment ensuring that the appropriate margins are made

* Ensure capacity within the diaries

* Liaise with associates to resource appointments if required and raise the relevant Purchase Orders

* Book any associated travel or accommodation if required

* Working to KPI’s regarding volume of clients contacted and appointments booked.

* Carrying out a variety of admin duties and responsibilities as required

* Following GDPR guidelines – ensuring that clients and their employees’ information is safe and secure

* Maintain business confidentiality at all times

* Work within a team to meet team as well as individual targets

* Engage with Company values and activities

* Provide unrivalled customer service at all times

* Confident working alone with a proactive can-do attitude and resilient personality.

* Good communication skills at all levels

* Ability to remain motivated in a challenging working environment

About You-

You will have unrivalled organisational skills, excellent customer service and will be able to quickly establish rapport.

* Previous experience in a customer focused, telephone-based role

* Professional telephone manner and assertive influencer

* Ability to self-manage and prioritise to work within deadlines

* Proven client communication and customer services skills

* Problem solving to provide clients with replies and solutions to additional requests/queries via email and phone

* Excellent computer and organisation skills

* Geographical knowledge of the UK is an advantage through not essential

* Previous scheduling experience is desired but not essential

All applications are dealt with in the strictest of confidence.

To confirm, the services advertised by Ralph Recruitment Ltd are those of an Employment Agency. We continually strive to be the industry leader in delivering the highest calibre of candidates to our client’s companies, whilst enhancing the careers of our candidates. For further information and contact details, please visit our website. Where you will also find links to our Privacy Policies.

By submitting your details you are consenting to Ralph Recruitment Ltd providing you with recruitment services as an agency defined under the Employment Agencies Act 1973 and authorising Ralph Recruitment Ltd to seek employment on your behalf. You are consenting to your details being forwarded to clients and to giving your consent to your personal data being stored on a database and to use in order to secure employment.

Unfortunately, due to the high volume of applications we receive per vacancy, we are unable to respond to every candidate personally and so if you have not heard back from us within 21 days, please consider your application unsuccessful.

Thank you for working with Ralph Recruitment! Please contact Louisa Ellis for further details