Опубликовано в: Обслуживание клиентов/колл-центр в Уэст-Мидлендс | Размещено: |
Customer Service Administrator
Location: Oldbury
Type: Temporary to Permanent Salary: £24,000 per annum
Hours: 08:30 am to 5:00 pm with a 30-minute lunch break
We are excited to present an outstanding opportunity for a Customer Service Administrator to join a globally recognized organization on a temporary to permanent basis. This role offers a platform for career stability and growth for the right individual.
Key Responsibilities:
* Utilize the company's CRM system to record client information and manage follow-ups efficiently.
* Prepare comprehensive proposals for prospective clients.
* Conduct outbound calls to both new and existing clients to gather necessary information for proposal development.
* Provide professional and courteous responses to inbound client inquiries.
* Ensure timely follow-up on client call backs.
* Maintain accurate and organized data entry.
Ideal Candidate Profile:
* Previous experience with CRM systems is preferred (experience with Salesforce is advantageous but not mandatory).
* Demonstrated excellence in customer service.
* Strong attention to detail.
* Exceptional organizational skills, with the ability to thrive in a fast-paced environment.
* Proven ability to establish and nurture productive working relationships.
* Excellent verbal and written communication skills.
To seize this exciting opportunity, please email your CV without delay!
Concept Resources is proud to be an equal opportunities employer