Fraud Advisor

Fraud Advisor

6 month Contract

Glasgow - Hybrid working

The Fraud Advisor will have the responsibility of monitoring and identifying emerging fraud trends/patterns, playing a crucial role in shaping and improving the processes to combat such fraudulent activities.

A strong background in FCA, expertise in CIFAS, and experience with Experian Hunter are required.

Ideal industry experience needed - Financial Services (Banking Fraud) or Telco.

Scope of the Role:

Will be part of a team of 10, you will need a strong attention to detail and the ability objection handle to Company standards. A fraud background is desirable but not essential.

Your objectives will be synchronized with the business's commercial objectives, ensuring that your decision-making safeguards the Company against financial risk with a positive customer experience.

Maintaining fraud levels within targets related to company plan.
Investigating claims of fraud, ensuring risks are mitigated and victims are protected.
Recognise, prioritise and respond to alerts generated by the Fraud Management System or other fraud reporting mechanisms.
Provide a high standard of support to fraud victims and stakeholders.
Proactively strive to improve fraud detection capabilities.
Update our fraud avoidance systems in a timely manner.
Minimise the negative impact of fraud detection on legitimate customersExperience:

Experience interpreting credit file information
Good understanding of telecoms fraud
Experienced in using reporting tools e.g. (Business Objects, Excel, Access)
Experience using CIFAS, Experian toolsTo find out more about the role please send through your CV to

Project People is acting as an Employment Business in relation to this vacancy