Host/Hostess (restaurant in Birgu)

Koмпания: Terrone Restaurant
Тип работы: Полная занятость
Жалование коментарии: Depending on experience
Отрасль: Ресторанный и гостиничный бизнес
Территория/Район: Birgu

We are looking for a Host/Hostess to join our team in Birgu.

Duties and responsibilities

A Hostess is responsible for making sure that the customer has the best possible experience. Their day-to-day duties include:

  • Managing bookings,over the phone, email and social media
  • Providing waiting times to customers who are not pre-booked
  • Creating an appropriate atmosphere for guests that’s in line 
  • Providing a point of contact for customer feedback and helping to resolve any customer issues
  • Providing personalised service and assistance for large parties of guests
  • Ensuring cleanliness and hygiene standards are met in the front of house area
  • Assisting with the opening and closing of the restaurant
  • Learning the food and beverage menu
  • Seat guests at designated tables and take drink orders, if necessary
  • Answer questions about the food and beverage menu, as needed
  • Other tasks requested by restaurant manager

Requirements:

  • Flexible schedule for working weekends and evenings
  • Customer service skills
  • Organization skills for scheduling and booking reservations and tables
  • Strong verbal and written English skills (other languages would be considered a plus)
  • Excellent problem-solving abilities
  • Knowledge of food and beverage health and safety initiatives
  • Teamwork and collaboration skills
Terrone Malta
Опубликовал:
 Terrone Malta
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