Contracts and Sales Administrator

Contracts & Sales Administrator
Up to £25,000 per annum
Permanent role starting ASAP
Role based in Bromborough, Wirral

Working for a successful Services and Utilities company based in Bromborough we are looking for an experienced Contracts Administrator or Sales Administrator to join their friendly team.

This is a full-time role working 8:30am - 5pm based fully on-site at their offices in Bromborough (parking is available on-site).

You will be responsible for the day-to-day co-ordination and processing of contracts from the field sales team and to ensure excellent levels of customer service, accuracy of data on the company computer systems and achieving department KPIs. You will also support the field sales team as the office based admin support.

Key areas of the role will be:

To enter customer details into CRM
To assist Sales Team when quoting for work
To assist in completing all sales related documentation by liaising with the sales reps

Responsibilities and Accountabilities:

To manage and administer the entering of new sales onto the system
To manage and administer the entering of new sales leads into CRM
Assist the customer services team in processing retention contracts via the CRM System liaising with the service teams or suppliers when necessary
To be in daily communication with the sales team to ensure timely updates and progress
Distribute inbound Web / Phone leads to sales and other teams, ensuing they are logged on CRM
Liaise with the service teams regarding future deliveries each month
Assist with pending contracts, helping the sales team to provide notice to existing suppliers for their customers
To undertake credit checks and ensure integrity of information provided
You will ensure all department procedures are followed and data accurately and promptly recorded on the systems within the company's SLA's
To manage and file all contracts in electronic form
Ensuring the roll-out/cancellation processes are 100% accurate
AD-HOC Tasks given by line Manager (Pre Invoice Checks, Credit Note Process)

Skills and experience required:

The ideal candidate will have previously worked within an Administration role supporting a Sales Team and/or supporting on Contracts Administration
Have excellent attention to detail and accuracy
Confident and ability to communicate effectively at all levels
Previous experience managing customer data on a CRM
Strong customer service skills