Business Assistant

Business Assistant

Hourly rate: £13.02

Working pattern: 37 hours Monday-Friday

Location: West Midlands Employers Birmingham B18 6ND

Length of assignment: 6 month contract with opportunity for extension!

Opus People Solutions are recruiting on behalf of WMEmployers for a Business Assistant to effectively provide the provision of high quality services for both internal and external customers, addressing and improving customer expectations in collaboration with key stakeholders.

This is a full time office based role.

Main Duties of the role

Provide high quality business support services to internal/external customers
Organise meetings and events in liaison with other relevant officers
Maintain general reception duties providing frontline customer response service and resolving basic queries.
Take clear messages via telephone and/or email and passing them on effectively.
Undertake a range of predefined routine administrative tasks.
Administer business processes and systems ensuring accuracy and timely outcomes.
Securely maintain complex data accurately including provision of routine management information.
Maintain filing systems, entering and retrieving information from electronic databases.
Receive, sort and distribute incoming/outgoing post.
Undertake a range of financial administrative tasks in accordance with relevant procedures.
Place orders and monitor stock as appropriate.
Check and monitor office equipment bringing any issues to the attention of the supervisor.
Interact sensitively, professionally and maintain confidentiality when dealing with colleagues and customers.
Undertake the routine opening and closing of the office where necessary and ensure appropriate safety and security in line with agreed policies.
Demonstrate continuous improvement, creative thinking and flexibility to improve performance, and meet demand across business support services.
To demonstrate positive personal behaviours, being a positive role model and championing the organisations vision and values
Comply with relevant statutory regulations which include (but are not limited to), health and safety, data protection, GDPR.
Accommodate relevant activities or duties commensurate with the nature and grade of the post.
Attend and support events both at WME offices and external venues