Customer Service Representative, German speaker

Functieomschrijving

Are you a customer service talent and want to be part of the electric revolution within the car industry? If you speak English and German, have a talent for understanding a customer's unique needs and finding solutions then this job might just be perfect for you! You will be a part of a growing company with great benefits, located in a brand new office in Amsterdam.

what we offer

• 2600 - 2800€ based on experience
• Contract directly with the client
• 3000€ per year training and development budget
• Free daily vegetarian lunches, snacks and drinks
• NS Business card
• An attractive fully covered pension plan

who are you

As the perfect candidate for this Customer service role:

• You have great communication skills in German and English
• You have prior experience in Customer Service or Contact Center roles
• You are flexible, being able to work both morning and evening shifts between 08:30 - 20:30 (weekends also), your working schedule will be known one month in advance
• Thrive in a fasted paced environment and being result focused

what will you do

The customer service representative will be responsible for:

• Answer queries and support customer via phone, email and chat
• Responsible for updating internal databases with feedback about technical issues and proactively make suggestions for improving the company's offerings
• Because of your proactive approach in the workplace you will have the opportunity to collaborate with different teams to help shape the future of the company

where will you work

Our client is a fast growing company within the electric car revolution. The company wants to be a part of the renewable journey and help millions of people to start driving wind and solar. The company just moved to a brand new office near Amstelstation.

job application

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