IT Analyst

We are seeking an experience IT analyst on behalf of a multiple award-winning law firm. This candidate will join the professional services team and provide technical support and guidance to staff, ensuring seamless operations of IT systems.

Client Details

Our client is a well-respected law firm in Manchester, boasts a large team with over 100+ employees. They specialise in multiple areas of law and are renowned for their commitment to delivering high-quality legal services.

Description

The key responsibilities of the IT Analyst include but, are not limited to:

- Providing first-line support to staff for all IT-related issues for the Northwest
- Troubleshooting and resolving hardware, software, and networking problems
- Assisting in the implementation and maintenance of IT systems
- Participating in the development of IT strategies to enhance operations
- Training staff on new systems and software as needed
- Ensuring the security of the company's IT infrastructure
- Collaborating with other IT professionals to improve system performance
- Preparing reports on IT activities for management

Profile

A successful IT Analyst should have:

- A degree in Computer Science/ Certifications in Information Technology, or relevant experience
- Proficiency in system troubleshooting and tech support
- A good understanding of IT systems and network functions
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills

Technical Stack:

Hardware: Desktop PCs (Windows 10, 11), Laptops (Windows 10, 11), Terminals, Mobile Devices (iOS, Android), Printers, LAN (Cabling/Patching to Switches)

Software: Operating Systems:Windows 10, 11 & Windows Server (awareness)

Virtualization: Citrix XenApp, Citrix XenDesktop

Office Productivity: Microsoft Office Suite (Outlook, Teams, Word, Excel)

Document and Case Management: iManage, Proclaim

Networking: Local Area Network (LAN) support

Administrative Tools: Active Directory (user configuration and management)

Additional Tools: Microsoft 365 (awareness and training)

Job Offer

- A competitive salary range of £25,000 to £35,000 per year.
- Comprehensive benefits package.
- The opportunity to work in a professional and supportive environment.
- Regular opportunities for career growth and professional development.
- A culture that promotes work-life balance.

We invite all eligible candidates to apply for this exciting opportunity to join a top Manchester law firm in the professional services industry. You will be part of a team that values your skills and expertise