Customer Service Administrator

Job Title: Customer Service Administrator

Location: 160 Dalston Lane, London E8 1NG

Salary: £22,308.00 per annum

Job Type: Full Time, Permanent

Assistive Solutions are a Disability Confident Employer.

We are a Social Enterprise that works with disabled people, providing specialist computer equipment, 1-1 teaching and have an in-house software development team.

We are currently looking for a Business Administrator to join our fantastic team in Dalston, East London.

About the role:

You will be working as part of small Customer Support Team, helping disabled students in higher education access specialist support and equipment.

Key duties:

Answering telephone calls
Taking telephone orders
Updating customer database on every communication
Following established Order workflows
Liaising with Students
Liaising with Tutors
Booking deliveries, Tutors and taking good care of customers
Provide assistance to Technical Engineers with Order paperwork
Other administrative work as requiredAbout you:

Professional Attributes:

Excellent communication skills
Friendly and courteous phone manner
Good literacy skills for email communication
Good basic numeracy skills
Good organisational skills
Knowledge of MS Word and MS Excel
Knowledge of computers is a bonusInterpersonal Qualities:

Likes helping people
Personable
Reliable
Punctual
Good fun
Team playerPlease click the APPLY button to submit your CV.

Candidates with the experience or relevant job titles of Administrator, Office Assistant, General Assistant, Administrative Assistant, Office Support, Customer Support, Office Admin, Disability Adaptations Assistant, SEN, Learning Support Worker, Student Support, Learning Advisor may also be considered for this role