Trade counter supervisor

Trade Counter Supervisor

Based in Glasgow

Job Reference: TK(phone number removed)

Salary - £30,000 - £35,000 depending on experience.

Generous Commission Scheme  

Are you a problem solver, a people’s person with great managerial skills?  

Are you looking to join a global company with fantastic incentives and a huge presence in the metals industry?

Are you interested in a role where you can make a huge impact for future growth?

Full Package:

Clear progression pathway with financial incentives
Guaranteed incentive of £3,000 commission in first 12 months 
Working hours - 8:00am - 5:00pm Monday to Friday plus 8:00am - 12:00pm every second Saturday.
20 days holidays + bank holidays
Company pension
Additional pension contributions/holiday options offered after 2 years.
Car parking on site
Competition for the best Store Manager of the year (Prize = A trip to the USA)
Full uniform provided including boots.
Opportunities to advance as the company grows. 
Key Responsibilities

Sales and Business Development:

Ensuring the store achieves sales and profitability targets.
Budget recommendations for management
Implement marketing and sales resources.
Involvement in strategic initiatives to achieve/surpass budgeted sales and profit objectives.
Customer Service:

Build and maintain a customer service and sales focused culture within the store.
Liaise with customers and industry representatives to evaluate and promote improved and expanded services in the store area.
Provide consistent, superior customer service by ensuring that all customer needs are recognized and serviced, and that satisfaction is exceeded at all times.
Human Resources:

Maximize individual and team potential of all store staff, establish performance expectations and standards; provide constructive feedback, coaching and training, evaluating performance, etc.
Recruitment of approved positions within the Store
Plan, prepare and approve work schedules, vacation requests and overtime.
Ensure compliance with company safety procedures, including training staff in safety procedures.
Store Operations:

Manage store operations including customer assistance, purchasing, quoting, tele[1]sales, product sourcing and material handling.
Manage the purchasing of stock and services, distribution, warehousing, sales records, strong controls of cash whilst ensuring adherence to policy and procedures.
Ensure inventory accuracy through regular cycle counts, effective product management in ERP system, daily analysis of negative stock on-hand, and the effective implementation of inventory control policies and procedures including purchasing, receiving, scrap, and shorts.
Ensure proper maintenance of company vehicles and equipment.
Requirements

The ideal candidate will be a passionate leader responsible for the Store including hitting/exceeding targets, by making decisions acting on your own initiative alongside guidance, policies and procedures, training, and liaising with Management where needed. You will be a manager commanding respect from your team with excellent communication skills whilst assisting them where necessary and have the following knowledge, skill and/or ability:

Read, analyse, and interpret, technical procedures or governmental regulations.
Multi-task, establish priorities and manage conflict.
Able to recognise problems, review data, establish facts and draw valid conclusions.
Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with necessary variables.
Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume You will be a good people manager who is confident, assertive, focussed, organised, influential, persuasive, and adheres to rules and procedures.
Experience is required on a Trade Counter, Warehouse Stock Management and B2B operations.
Computer proficiency including MS Office, fluent in written and spoken English, strong maths skills and a Category B Manual Driving Licence, good attendance and timekeeping are all required.
To apply, please send a copy of your CV and a covering letter to or, alternatively, submit your application via the link below.

Tilita Knight - Associate Consultant (Metals & Engineering)

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