Compliance & Improvement Officer

Compliance & Improvement Officer

* Job identification: 102

* Contract type: Permanent

* Job type: Full time

* Hours: 36 per week

* Salary: £30,963 - £33,957

* Location: 2 Bristol Avenue, London, NW9 4EW, GB & (Hybrid)

An exciting job opportunity of Compliance and Improvement Officer has arisen at Barnet Council where you will be empowered to make a real difference.

Barnet offers ample training and development opportunities, and you will be supported to thrive as part of an inclusive and collaborative team.

About Barnet Council:

Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces, and diverse communities all help make it a wonderful place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Caring, Learning to Improve, Inclusive, Collaborate.

About the role:

You will join a central Customer and Business Development Team (within the Assurance and Public Protection directorate) that provides exceptional administrative, compliance, and operational support.

Reporting to the Customer and Business Development Manager, you will coordinate and support compliance and improvement activities, and provide business support for teams delivering a range of services within the directorate.

About you:

We are looking for a friendly, organised and motivated individual who can work as part of a team to provide a responsive compliance and improvement support service.

You will be an excellent communicator with advanced administrative and customer service skills. You will particularly enjoy this role if you have the following qualities:

* Experience of delivering high quality customer and business support in a complex environment.

* Experience/interest in health and safety, business continuity, corporate complaints, risk monitoring, Freedom of Information and Subject Access requests, or Members Enquiries.

* Customer focussed with excellent verbal and written communication skills.

* Experience of managing a mixed and varied workload of conflicting priorities.

* Responding effectively to the needs of all stakeholders.

* Confident with technology and competent user of Office365 applications.

* Experienced in maintaining spreadsheets, databases, and business systems, and producing reports.

* High level of personal drive and energy with a can-do attitude.

What we offer:

* 31 days annual leave, plus public and bank holidays.

* Work-life balance options may include flexitime, job share, home working, part-time.

* Generous Local Government Pension Scheme.

* Cycle to work scheme and season ticket loan.

* Excellent training and development opportunities.

* Employee well- being training programs.

How to apply:

To apply, please click the apply button below.

If you share our passion for delivering excellent services to our residents and customers, please apply to join our amazing team.

Closing date: 3 June 2024.

Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures.

To deliver Barnet Council’s commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement.

Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and remote working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available via our website