Jewelry Sales Consultant

Our client is one of the fastest growing ecommerce jewelers in the world, and a leader in ethical origin fine jewelry. They are on the lookout for bright, motivated candidates who are eager to make an impact from day one and grow with a team of passionate and kind people!
JOB DESCRIPTION:
As a Jewelry Sales Consultant, you will play a key role in guiding customers through their jewelry purchasing journey, both in-person and virtually. Your primary responsibilities will include providing personalized customer guidance, managing sales leads, offering online customer support, driving continuous improvement initiatives, implementing sales strategies, showcasing product knowledge, utilizing our ERP system, and serving as a brand advocate.
RESPONSIBILITIES:
Customer Guidance:
-Assist customers in making purchases through in-person and virtual appointments, ensuring each interaction is personalized and memorable.
- Provide expert advice and guidance to customers, helping them find the perfect jewelry piece to suit their preferences and budget.
Sales Lead Management:
- Effectively handle a high volume of incoming sales leads to achieve individual and team sales goals and revenue targets.
- Follow up with leads in a timely manner, nurturing relationships and guiding prospects through the sales process.
Online Customer Support:
- Proactively respond to online customer inquiries, offering sales assistance via live chats and phone calls.
- Deliver a luxury customer experience through online interactions, reflecting the quality of our products and brand values.
Continuous Improvement:
- Review customer feedback surveys and online reviews, collaborating with leadership to enhance the customer experience and improve sales performance.
- Identify opportunities for process improvements and contribute to ongoing training and development initiatives.
Product Knowledge, Sales Strategy, ERP Utilization, and Brand Advocacy.
YOU MUST HAVE:
Minimum of one year experience in luxury retail sales
Excellent Communication and Presentation Skills
Weekend Availability
EDUCATION:
A bachelor's degree or equivalent is preferred.
COMPENSATION & CAREER PROGRESSION:
This position offers a clear path for career advancement within the organization; candidate will progress into roles with increasing responsibility, including Assistant Manager and Store Manager positions. Professional growth and providing opportunities to excel in employees' career journey is a priority.
- We offer competitive salaries
- 401k matching
- 3 weeks PTO in your first year of employment
Medical, Dental, Vision, 401K, PTO, and Holidays
ENJOY AN AMAZING BENEFITS PACKAGE, INCLUDING COMPREHENSIVE COVERAGE FOR MEDICAL, DENTAL, VISION, PAID TIME OFF (PTO), AND HOLIDAYS.
SCHEDULE: Monday - Friday; weekends from 10am-7pm
We encourage you to apply and be part of a team dedicated to offering exceptional jewelry pieces and unparalleled customer experiences. Apply now to embark on an exciting journey in the world of luxury jewelry sales!
Please email your resume to