Customer Service Executive

Customer Service Executive

Reading, Berkshire

Up to 30K DPE

We are now looking for a proactive and focused Customer Service professional to join a small but perfectly formed team within a business in Reading. Berkshire. This is a fast paced customer service role with lots of interesting elements to get your teeth stuck into and would therefore suit someone with experience in a similar role that enjoys to get involved in to areas right across the business!

Key Responsibilities:

Process customer orders
Handle inquiries and complaints via phone and email
Work with clients and customers to resolve technical inquiries (all product training will be given!)
Maintain and update customer records
Contribute towards the smooth delivery / logistics of customer orders
Work collaboratively to manage inbound returns including packing up items for export.

Requirements:

Strong communication and interpersonal skills
Excellent organisational skills
High attention to detail
Positive, proactive, and team-oriented mindset
A true team player!

Apply now to be part of a vibrant and supportive team!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application