Shift Leader

Are you looking for a fun, customer service focused job with opportunity for career growth? Do you have what it takes to lead a small team through a shift with success? Sundae ((url removed)) is looking for the right candidate to join our tight-knit and hardworking retail team!
Total compensation = $18.00-24.00 per hour (includes base + tips)
full or part-time hourly positions available
Part-time employee benefits: Sick Pay
Full-time employee benefits: vacation pay, group health plans, group dental plans
401k retirement plans with employer matching
Free shift treats and employee discounts
Individualized mentorship and growth opportunities
Who are we?
Sundae is an established artisan ice cream business with exciting growth opportunities on the horizon and a simple mission- To Share Joy, One Scoop at a Time. We are a friendly face, a familiar product, a welcoming smile, and part of the community. We strive to be “THE place to work” and do so by providing a fun workplace, career advancement, and community involvement. Sundae is the place you want your best friend to work.
Who are we looking for?
We are searching for a candidate who is:
A natural leader who seeks to grow leadership skillsets
A passionate team player who leads by example
Self-motivated and has a strong work-ethic
Enthusiastic about serving others
Responsible and trustworthy
Coachable and receptive to feedback
Shift Leader Responsibilities:
Lead a team to success during a shift by setting the example for positive customer interactions, portion control, and cleanliness standards
Timely and efficiently open and close the store, either alone or with a team
Maintain an elevated awareness of stock levels; confidently and timely prepare food items to uphold established par levels
Demonstrate thorough knowledge of all product details and service standards; accurately communicate to others
Maintain responsible cash handling and perform closing cash out procedures accurately
Exemplify Sundae’s customer service standards; execute with pride and leadership
Participate in and contribute to all staff meetings
This list is generally descriptive and is not entirely inclusive. You will be joining a dynamic work environment and if you are a great fit for this job then you will thrive in this atmosphere.
Requirements
1+ years of customer service experience preferred
Some foodservice experience preferred
Must be 16 or older
Physical Requirements:
Move, traverse or remain in a stationary position for up to 8 hours
Constantly use manual (e.g., scooping ice cream) and automatic food service equipment and touchscreens
Regularly move up to 25 pounds for a distance of 50 feet or more
Occasionally ascend/descend ladder to clean or lift items stored above
Occasionally position self to clean, maintain equipment, and retrieve items below counter height
Benefits
Total compensation = $18.00-24.00 per hour (includes base + tips)
full or part-time hourly positions available
Part-time employee benefits: Sick Pay
Full-time employee benefits: vacation pay, group health plans, group dental plans
401k retirement plans with employer matching
Free shift treats and employee discounts
Individualized mentorship and growth opportunities