Bakery Operations Manager- Eataly Corporate

Job Description
The Bakery Operations Manager oversees the successful operations of Eataly North America’s 24-hour operating bread and pizza alla pala bakeries. The Manager ensures quality and product standards across North America. Reports to the Head of Bakery Operations.
· Trains, supports, motivates, guides, and elevates the performance of the in-store Bakery Managers
· Collaborates with the Finance Team to analyze and optimize sales, COGs, and labor and to ensure all bakeries operate within budget
· Safeguards product quality, verifying proper maintenance of the sourdough starter and the successful execution of Eataly’s standard, unique recipes
· Guarantees that bakeries meet all safety, health, and sanitary standards
· Creates and documents new on-brand recipes and items for bakery promotions
· Travels regularly to each bakery to assess quality and to provide in-store support as needed or assigned
· Partners with the Bakery Managers, General Managers of Retail, and Directors of Store Operations to troubleshoot issues and implement growth strategies
· Liaises with the Merchandising team on fresh products and retail operations.
· Communicates directly with vendors for bakery product and collateral needs
· Collaborates with the Culinary and Hospitality teams to develop recipes for existing restaurants and new restaurant concepts.
· Oversees opening bakery operations in new stores: partners with the Construction Team on floorplan design; assists with ordering supplies and equipment; hires and trains team members; provides ample onsite support
· Partners with Human Resources to develop and implement programs to increase talent attraction and retention
· Prepares updates and presentations for senior leadership on the status of the bakery
· Performs other duties as required or assigned