WINDOW GLAZING RESIDENTIAL SERVICE ENGINEER

Job Title: Service Engineer (Kent and Surrounding Areas)
Company Overview:
Join our team as a Service Engineer! We are a leading provider of high-end glazing solutions, specializing in aluminium window systems and premium residential markets. With a focus on quality and customer satisfaction, we are expanding our service team to cover Kent and surrounding areas.
Job Description:
We are currently recruiting a Service Engineer to handle service callouts and warranty repairs for our clients in Kent and neighboring regions. The ideal candidate will have experience working with aluminium window systems and high-spec glazing solutions in residential settings. As a Service Engineer, you will play a crucial role in maintaining our reputation for excellence by delivering prompt and effective service to our valued customers.
Key Responsibilities:
- Respond promptly to service callouts and warranty repair requests from clients.
- Diagnose and troubleshoot issues with aluminium window systems and glazing solutions.
- Perform repairs and replacements as necessary to ensure the functionality and durability of installed products.
- Communicate effectively with customers to explain repair procedures and provide excellent service.
- Document service activities, including findings, repairs, and recommendations.
- Collaborate with internal teams to address recurring issues and improve product reliability.
- Maintain a professional appearance and demeanor while representing the company on-site.
Qualifications:
- Previous experience working with aluminium window systems and high-spec glazing solutions in residential markets.
- Strong technical skills and problem-solving abilities to diagnose and repair complex issues.
- Excellent communication skills, with the ability to interact professionally with customers and colleagues.
- Attention to detail and a commitment to delivering high-quality service.
- Valid driver's license and reliable transportation to travel to customer locations.
- Ability to work independently and manage time effectively to meet service deadlines.
- Flexibility to work occasional evenings or weekends as needed for emergency repairs.
Join Our Team:
If you have the necessary experience and skills to excel as a Service Engineer in our dynamic team, we encourage you to ERHapply today. Take the opportunity to contribute to our continued success in delivering top-notch glazing solutions to residential customers in Kent and surrounding areas