Customer Support & Sales Representative French & Dutch (B2+)

Poduzeće: Undutchables
Vrsta posla: Full-time
For our clients office for the Benelux market, we are currently looking for a new fulltime colleague:
Your valuable role will be:
  • You are the first point of contact for customers, handling For our clients office for the Benelux market, we are currently looking for a new fulltime colleague:
    Your valuable role will be:
    • You are the first point of contact for customers, handling inquiries via phone, email, and chat.
    • You provide product advice and support to dealers, stores, users, and colleagues.
    • You manage orders, provide pricing and delivery information, and communicate any changes to customers.
    • You collaborate closely with the Territory Manager to manage and grow sales and profitability within the assigned area.
    • You proactively identify sales opportunities and convert them into sales.
    • You build strong relationships with dealers and stores in the territory.
    • You conduct regular visits to dealers and stores with field colleagues.
    • You actively participate in continuous improvement projects.
    What you have to offer:
    • Your language proficiency includes excellent French (native or near-native), B2+ level Dutch, and English.
    • Being passionate about cycling is a big plus and will make your workday more fun.
    • Your customer service skills are outstanding.
    • You exhibit a proactive, sales-oriented approach.
    • Your mindset is solution-focused with a can-do attitude.
    • Your educational background is at MBO+ level.
    • You have prior experience in B2B customer interactions.
    • Your IT proficiency encompasses MS Office, MS Teams, MS Dynamics CRM, and JDE.
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