פורסם ב: ניהול מלונות ב- גלזגו | פורסם: |
This local luxury business services company is looking for a talented and professional Sales Customer Service Manager to join their team. Monday – Friday position in Glasgow with base salary up to £35k plus commission for renewals andnew sales
*What’s in it for you as Sales Customer Service Manager?
Competitive commission and extensive benefits package
Thrive in a dynamic, expanding company environment
Access support for your ongoing professional growth
Enjoy the upscale ambiance of our workspace
*What will you be doing as Sales Customer Service Manager?
Partner with the General Manager to uphold top-tier operational standards
Lead Reception staff, providing training, conducting evaluations, and managing schedules
Expertly handle customer inquiries and concerns with finesse and professionalism
Ensure our facility maintains its prestigious 5-star status through impeccable maintenance
Forge strong, positive relationships with clients, understanding their unique needs
Address IT/Telecom issues promptly, maintaining comprehensive records for swift resolutions
Maintain strict oversight of housekeeping to ensure consistently high standards
Showcase our facility to potential clients through engaging and informative tours
*What experience are we looking for in a Sales Customer Service Manager?
Possess a minimum of 2 years' experience in delivering exceptional customer service
Proven track record in staff management, training, and development
Familiarity with managing commercial properties and addressing maintenance concerns
Exceptional communication skills, both written and verbal
Proficient in basic IT/Telephony troubleshooting with a willingness to adapt to new systems
Highly organised with exceptional time management skills
Driven by sales targets and adept at strategic sales planning
Skilled negotiator with a knack for closing deals
Effective team leader with a focus on fostering growth and development
Natural networker with a talent for building and maintaining client relationships
Comfortable navigating diverse environments with diplomacy and cultural sensitivity
Commercially savvy with a resilient and dynamic approach to challenges
Demonstrates discretion and empathy in addressing staff and client needs
Self-assured and motivated, excelling in high-pressure situations
Proactive, detail-oriented, and resourceful in problem-solving
*If you are passionate about customer service and want to further your career within an exciting and dynamic organisation, then this Sales Customer Service Manager role is for you. Please apply online with your CV today!
INDHS