HR Manager

HR Manager
Location: Hayes, London  (Hybrid)
Reports to: Managing Director
Job Summary:
Our client in the retail sector is seeking a dynamic and experienced HR Manager to oversee and implement HR programs across their UK division. This role is critical for ensuring effective HR and Health and Safety functions within the organisation.
Key Responsibilities:
Manage recruitment, onboarding, performance management, internal communication, training, health and safety, staff welfare, administration, workforce planning, employee relations, and the implementation of international HR programs.
Collaborate with managers for workforce and organizational planning, succession planning, and talent assessments.
Act as a change agent within the organization.
Administer talent management activities including the annual performance management cycle.
Support and lead employee surveys, including debriefing results and action planning.
Measure and report HR KPI performance to managers, benchmarking against international and best practices.
Ensure compliance with local laws and regulations, including Home Office Immigration Act.
Maintain the accuracy and confidentiality of all personnel records.
Provide expertise in local Compensation and Benefits and assist employees with queries.
Analyse and lead training requirements, including mandatory and corporate training.
Lead and support international HR projects as required.   
Qualifications:
Bachelor’s Degree in Human Resources or Business preferred.
CIPD Level 5.
Minimum of 5 years of HR Manager/Generalist experience.
Fluency in English is essential; additional Nordic languages are a bonus.   
Ideal Candidate Attributes:
Preferably experienced as an HR Manager within the retail sector.
Experience with a global organisation and working in both direct and matrix organisational environments.
HRIS implementation experience is a plus.
Proficient in Microsoft Office applications.
Coaching and training experience preferred.
Builds trust, respect, and confidence through collaborative relationships.
Strong business acumen and metrics orientation.
Excellent conflict resolution and communication skills.
Strong organisational skills with the ability to meet deadlines.
Ability to influence without direct reporting relationships.
Multitasks effectively and works well under pressure.
Anticipates issues and creates effective plans.
Clarifies roles and accountabilities.
Recognises and celebrates team accomplishments.
Displays a sense of urgency and results orientation.
A practical, can-do attitude. Work Environment: 
Based in Hayes, London, Hybrid working 3 days office / 2 days home and flexible to attend meetings with some travel required for international and regional HR meetings.

Benefits include:
Salary – £60,000pa
Car Allowance - £6,000pa
Performance Bonus – 15% based on agreed company objectives
Probationary Period – 6 months 
Holiday Allowance – 25 days pa pro-rata
Group Personal Pension – employer contributions 4%  and employee contributions 4%
  
If you have the experience and skills to thrive in this role, we encourage you to apply and become a vital part of our client’s team