Helpdesk Supervisor

Helpdesk Supervisor - £32,000 - Lewisham
A leading facilities company are on the look for a Helpdesk Supervisor to join their team based in Lewisham. The position is paying £32,000 and this is a fantastic opportunity to join an organisation that prioritises employee growth and progression. Joining a dynamic team, this is an opportunity not to be missed. I have included some key headlines below:
* Helpdesk Supervisor
* Lewisham
* £32,000
* Reporting to the General Manager
* To provide an on-site effective and professional helpdesk service
* Support the helpdesk by receiving calls, logging on to the FM Support System, feeding through to operational staff and reporting back to the end-user/customers.
* Monitor call activity and produce call volume reports
* Provide administrative support to the department including dealing with telephone, written and personal enquiries. Escalate any reported sickness/absence and find cover
* Assist in the preparation of reports and documents as required, maintaining confidentiality at all times.
* Working 40 hours per week from 08:00 to 17:00, Monday to Friday
* Excellent benefits
For more information, click aply or get in touch with Dave @ InVictus