Supply Chain Administrator

We’re currently recruiting for a Supply Chain Administrator to join our well-established client in Leek. The role involves coordinating and overseeing various aspects of the supply chain, ensuring timely and efficient delivery of goods and services. The Supply Chain Administrator will collaborate with different departments to monitor supply chain activities, and contribute to the overall efficiency of operations with a proactive approach.
Supply Chain Duties;
The ideal candidate will help to cover and assist with the below duties/departments:
Customer Service
* Maintain effective communication with customers.
* Creation of new accounts.
* Process new orders on SAP after checking price and agreeing a delivery date with the customer and subsequently keeping customers advised of any delays.
* Arrange sample requests and pre-shipment samples where required.
* Log and follow customer complaints.
* Ensure Customer Master Data is kept up to date.
* Liaise with Logistics department regarding any changes in delivery/requirements.
Logistics
* Arrange and monitor shipments, ensuring they align with delivery schedules.
* Obtain quotations.
* Obtain sailing schedules from the carrier.
* Create documentation for orders as per customer request.
* Complete certificates of origin for routing, arrange further certification or legislative requirements.
* Monitor and update shipment tracking.
* Bill of lading checking.
* Update all systems where required to ensure accurate month-end processing.
* Raise non-conformances.
* Checking and uploading export declarations
Procurement
* Maintain effective communication with suppliers.
* Process order requests and create new purchase orders for raw material.
* Ensure timely deliveries to site to maintain production schedule.
* Checking of import documentation.
* Checking and uploading import declarations.
* Raise Non-conformances.
Qualifications & Experience:
Essential
High level of accuracy and attention to detail
Excellent verbal and written communication
The ability to solve problems and work well under pressure.
Strong organisational skills and ability to multitask
Excellent IT skills
Excellent telephone manner
Self-motivated
Able to work as part of a team
Hours of Work / Additional Info:
8.45am – 5pm Monday to Friday
25 days annual leave, 45 minutes lunch
Salary up £28k dependent on experience