Director, eCommerce & Retail

Job Description
Point of Care Team Summary
The Point of Care team is responsible for development and ownership of the Point of care strategy and activation.
Position Summary
The Director, eCommerce & Retail, leads the Point of Care team’s Point of Care marketplace efforts by providing functional management and leadership to a team of Point of Care Associate Directors & Supervisor.  They own the Point of Care media plan story, quality of work output, contributes to new POC solutions, manages and trains direct reports., and can be adaptable to the ever-changing needs of the marketplace. 
The goal for this role is to support client Point of Care marketplace initiatives and help develop and maintain Publicis Point of Care partnerships.
Key Responsibilities
Knowledge
Expert understanding of how the agency works and how jobs flow throughout
Expert understanding of client’s business and goals
Strong understanding of how client business objectives translate into Point of Care marketplace strategies
Expert understanding of the overall Point of Care marketplace and partner landscape
Strong understanding of Point of Care partnership opportunities, deals and terms
Strong understanding of agency Terms + Conditions and Point of Care partner contracting process
Day-to-Day
Responsible for Point of Care channel investment strategy​
Owns POC tactical recommendation including business rules for office selection​ and cross franchise strategy
Owns POC recommendation​
Oversees presenting POC recommendation​
Escalation point for Monthly & Quarterly validation and verification of each partner.  Confirmation of delivery by office
Accountable for daily execution of Point of Care team tasks
Accountable for managing timely delivery of Point of Care team projects and tasks
Ensures best practices in Point of Care process, efficiencies, etc. are implemented and operational
Accountable for ongoing Marketplace intelligence + POVs​
Accountable for POC marketplace 101s and education days​
Drives POVs on new investment offerings, processes and technologies
Responsible for assignment and execution of ad hoc projects
Internal + External Relationships
Responsible for developing talent, delegating appropriately, and ensuring teams are working smoothly
Accountable for managing and prioritizing team assignments
Provides clear, regular communication regarding client and project goals, prioritization and measures of success to all key stakeholders
Fosters a positive work environment 
Provides expertise and shares knowledge with junior team members
Delivers constructive, actionable feedback to team
Continues to develop working relationships with client contacts as necessary
Strong relationships with Point of Care media partners and point of escalation for partners and Point of Care team
Collaborates internally with leadership across capabilities and teams
Strong relationships with key Groupe teams
Contributes to new business efforts as needed