Vehicle Recovery Specialist

Job Description
The Sixt Corporate Security Department is looking for a Vehicle Recovery Specialist to help ensure the appropriate and timely resolutions of overdue rental contracts for each customer per established guidelines. To do so, they will be using excellent data review, judgement, and customer service skills. This position will be based at the Denver International Airport.
The ideal candidate possesses the following attributes:  
Emotional Intelligence 
Investigative & Analytical Skills 
Excellent verbal and written communication skills 
Exceptional interpersonal and decision-making skills  
Strong organizational skills and the ability to multi-task 
Ability to adapt in a fast-paced environment 
Key Responsibilities: 
Contact Overdue Customers through phone, email, and/or letters 
Analyze, Enrich, and Track Data 
Work with other HQ Departments and Field Operations Team on resolutions 
Set up case files with external repossession companies 
Review and act upon or coordinate written requests for assistance