Operations Supervisor

Job Description
Ensures Box Office employees and Vessel Crewmembers are compliant with company policies and procedures.
Directs, coordinates, and maintains crew training as established by FOM policy.
Ensure that crews are aligned with company policies and procedures, providing guidance and support as needed.
Maintains open communication channels with crews, management, regulatory agencies, and unions to address any issues or concerns.
Reviews applications & participates in hiring panel for vessel crews and box office staff.
Assists with event coordination and acts as liaison for Special Event and Charters.
Maintains Safety Training Records, certifications, compliance and facilitates safety meetings.
Collaborates with other departments to support special events, seasonal décor installations, and ongoing improvement initiatives.