Lähetetty: Muu in Bristol | Lähetetty: |
The Order Processing Administrator role is a crucial position within the business, primarily focused on providing exceptional service and support to the clients and customers. The role involves direct interaction with customers, problem-solving, and ensuring customer satisfaction.
Client Details
Our client is a large-scale enterprise in the retail industry, with a team of over 1,000 employees. Specialising in air conditioning products, they have a strong market presence globally turning over £5 Billion a year. They have 6 offices in the UK, this role will be based out of there Bradley Stoke office in Bristol.
Description
Processing and maintaining orders in SAP in order to meet the customers delivery deadlines; and ensuring that all orders processed are within the company discount policy.
Updating customers throughout the order lifecycle ensuring high quality responses to all enquiries.
Liaising with internal departments to ensure customer expectations and deadlines are met.
Processing any stock check enquiries from customers or internal departments.Profile
Ability to develop and maintain good relationships internally/externally and at all levels
Excellent written and verbal communication skills.
Sap experience
Highly organised & able to prioritise
Strong analytical, organisational and report writing skills.
Ability to work under pressure and maintain accuracy
Driven to work independently and as part of a team
Methodical and problem-solving mindset
Demonstrate customer centric behaviours and a passion for customer serviceJob Offer
£29,000 - £33,000 Salary equivalent
Potential for flexible working arrangements
A positive and professional company culture
Location: Bradley Stoke, BristolIf you are passionate about customer service and enjoy working in a team, then this Order Processing Administrator role in Bristol could be the ideal fit for you