Account Manager

Account Manager
Full time Permanent role - office based
Monday - Friday (Apply online only)
Office based in Burgess Hill. Plenty of free parking on site
Salary. £30000-£36000 plus very good staff benefits
This is an excellent opportunity to work for a highly reputable, friendly, professional and successful business within the print sector. A background within the print sector is essential for this exciting role.
The Role - Account Manager
Following significant investment in the business and company expansion, my client is seeking to recruit an experienced account manager to join their growing and established team in Burgess Hill.
You will ideally come from a print background, and to succeed in this role you must be organised, efficient, have excellent attention to detail and the ability to work well under pressure in a fast paced environment to ensure the customer’s high standards and needs are always met.
A 'can do’ and 'can I help’ attitude and willingness to involve yourself in all stages of a clients project is essential to succeed in this rewarding role.
Duties and responsibilities:
Maintain and grow relationships with existing clients on a regular basis
Working with clients in a proactive, consultative manner, delivering advice and solutions to their requirements
Interpreting clients specifications and providing quotations in a timely manner or against pre-agreed service level agreements.
Using a management information system to accurately create works instructions, briefing internal teams and owning the projects from start to finish to ensure they are delivered on time and to budget.
Liaising with multiple suppliers to source project related collateral
Accurate invoicing of all projects
Handling customer queries/complaints in a timely manner.
Ensuring any client or in-house monthly service level agreements are achieved
Attending meetings with internal teams and clients as and where required.
Providing cover for other members of the client services team
Knowledge, skills and competencies required:
Experience as an account manager with a sound knowledge of the print sector
Client focussed
Excellent attention to detail and the ability to interpret client specifications, briefs & artwork.
Good communication skills
Ability to work to deadlines
Good all round IT and computer skills
This is an excellent opportunity to use your print sector skills and experience within a superb organisation who offer a great working environment and a place to grow, thrive and progress within your career.
For more information regarding this new and exciting opportunity, please apply now! . Short-listing will take place soon - don't miss out!
First Recruitment Services is acting as an Employment Agency in relation to this vacancy.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job