Customer Service German

Are you experienced in (Technical) B2B customer service and do you wish to take a next step in your career? Do you live in the Eindhoven area and do you speak English and German? Don't delay, apply today!

Over jou
As a German customer service you are an ambitious professional who is motivated to provide the best service and to perfectly analyse what your customer's needs are. You are communicative and enjoy a dynamic environment where you have different responsibilities. In order to succeed in this role you recognise yourself in the following:

• At least 2 years of experience in a similar position (experience in order management and B2B are requirements)
• Excellent communication skills in English and German
• You are available fulltime (32 up to 40 hours per week)
• You live in the Eindhoven area.

Wat wij bieden
Join a leading international organization in a prominent Customer Service position. Contribute to an international team, enjoy autonomy in managing your clients, and experience an organization that values personal development and work standards. You'll receive a competitive salary, with a maximum of €3,300 gross per month (based on experience and skill level).

Wat ga jij doen
As a Customer Service employee, you are the first point of contact and have to build up a relationship with your own customers. You are the most important interface between client and organisation. In addition, you are responsible for:

• Managing the Order Management process in a B2B setting
• Collaborating with various departments (planning, sales, production, finance, quality) for optimal results
• Identifying trends and patterns in customer orders, ensuring adequate stock levels
• Analyzing expected demand and coordinating actions with the supply chain, sales, and customers
• Handling customer relationships through visits, trade shows, and road shows as necessary.

Waar ga jij werken
This organization is proud of its international presence, offering a fantastic work environment characterised by respect, informality, and fun. The fusion of two family businesses a few years ago has resulted in a company that constantly seeks improvement and innovation to impress customers globally. The Customer Service department is a close-knit team, fostering a collaborative spirit among its members. Apply now to become a part of our dynamic and thriving workplace!