Dock and Door Lead Technician

Maximize customer satisfaction by performing repair, maintenance work, and installation of various equipment primarily dock doors and levelers that meets or exceeds customer’s expectations. Respond to customers in a timely, polite and professional manner and conduct work with an excellence and efficiency that will contribute to the reputation, growth and profit of Lift Power, Inc.
Primary Duties and Responsibilities:
Inspect customer equipment and perform service, maintenance, and installation tasks as necessaryCommunicate needs or concerns to the Coordinator or Department Manager
Efficiently perform scheduled maintenance per customer contract
Follow all scheduled maintenance procedures and policies as dictated by the company
Accurately and neatly document each service call or installation and provide all necessary paperworkComplete and submit paperwork and time cards in a timely fashion
Follow all safety procedures of both Lift Power and the customer when working on a job site Use appropriate PPE
Dispose of waste properly
Leave jobsites in orderly condition
Follow current company policy including, but not limited to:Proper work order, parts, time cards, and travel procedures
Other Duties:
Maintain the company service vehicle in a clean, orderly, and hazard-free condition
Secure and maintain service and parts inventory in the company vehicle
Provide well-maintained personal tools required to effectively perform equipment service duties
Attend all training meetings and seminars provided by the company
Accept other duties and responsibilities as assigned by management
Travel Required
Requirements
Prior Professional Commercial dock and door experience required
Mechanical skills and some knowledge of hydraulics, electrical, and welding preferred
Ability to perform strenuous and heavy work Can exert force up to 100 lbs and frequently handle loads up to 50 lbs
Can perform continuously with full body motion for climbing, reaching, pushing, lifting, etc.
Have and maintain a valid driver’s license and be insurable by Lift Power’s insurance company’s standards
Valid CDL license required
Benefits
We offer a highly competitive compensation package that includes paid overtime, health benefits, personal paid leave, uniforms with safety equipment, company cell phone with high speed internet, and paid training time. We also provide our lead technicians with their own company truck and power tools. As a company we observe the ultimate technology advancements to stay at top of our industry’s best practices. Our family environment promotes an employee appreciation-oriented culture in where you will sense a very comfortable atmosphere.