Associate Director Pharmacy Operations

Are you ready to take the helm in a dynamic, fast-paced environment where your leadership can shape the future of pharmacy operations? Join a rapidly growing team, where opportunities for career advancement abound and every day brings new challenges and rewards.
You'll be at the forefront of innovation, directing both frontend and backend functions to ensure seamless operations and exceptional service. Your knack for refining processes and driving continuous improvement will be key in maintaining operational efficiency while upholding the highest standards of quality and compliance.
But it's not just about operations it's about people too. As a leader and mentor, you'll nurture a collaborative, high-performing team, providing the guidance and development opportunities they need to excel. Your strategic acumen will be put to the test as you collaborate with senior leadership to shape the future of our pharmacy services, staying ahead of industry trends and driving toward ambitious goals.
You'll manage budgets, implement cost-saving initiatives, and oversee inventory with a keen eye for efficiency and effectiveness. And of course, quality assurance will be paramount, as you establish and maintain processes to ensure the accuracy and safety of our services.
Collaboration is key in our interconnected world, and you'll be the linchpin between pharmacy operations and other teams, fostering strong relationships and facilitating communication. Your tech-savvy approach will ensure we're always leveraging the latest tools and systems to streamline operations and deliver best in class service.
If you're a seasoned pharmacy operations professional with a passion for leadership and a track record of success, we want to hear from you. Join us in shaping the future of healthcare delivery, where every day brings new opportunities to make a difference.
Position: Associate Director Pharmacy Operations
Location: Louisville, KY (Hybrid, on site minimum 3 days per week)
Salary: $150k  - $180k
Responsibilities:
Overseeing Pharmacy Operations:
- Direct the daily operations of both frontend and backend pharmacy functions.
- Innovate and refine operational processes for continuous improvement.
- Ensure operational efficiency while upholding quality standards and regulatory compliance.
- Analyze performance metrics to identify areas for enhancement and implement corresponding strategies.
Leadership and Team Management:
- Lead and mentor pharmacy staff, fostering a collaborative and high-performing team.
- Provide training and development opportunities to enhance staff skills.
- Develop tools for effective workforce management and staffing optimization.
- Conduct performance evaluations and address any performance issues promptly.
Strategic Planning:
- Collaborate with senior leadership to develop and execute strategic plans for the pharmacy.
- Contribute to organizational goal-setting related to pharmaceutical services.
- Stay abreast of industry trends to inform strategic decision-making.
Financial Management:
- Develop and manage the pharmacy budget, ensuring financial objectives are met.
- Implement cost-saving initiatives while maintaining service quality.
- Oversee inventory management and other financial aspects of pharmacy operations.
Quality Assurance:
- Establish and maintain processes for ensuring the accuracy and safety of pharmaceutical services.
- Drive continuous improvement efforts to enhance operational quality.
- Utilize performance metrics to monitor and maintain compliance with regulatory standards.
Collaboration:
- Maintain professional relationships with internal and external stakeholders.
- Serve as the main point of contact for pharmacy operations.
- Facilitate communication between pharmacy and other operational teams.
- Lead the implementation of new business opportunities and provide feedback for improvement.
Technology Utilization:
- Stay informed about pharmacy management software and technology.
- Evaluate and implement technology solutions to streamline operations.
- Ensure effective utilization of pharmacy management systems and software tools.
Personal Attributes:
- Demonstrate a service-oriented mindset with a focus on patient care.
- Handle confidential information with discretion and integrity.
- Uphold professional standards and etiquette in all interactions.
- Communicate clearly and effectively, both verbally and in writing.
- Take accountability for results and demonstrate attention to detail.
- Exhibit emotional intelligence and manage interpersonal interactions effectively.
- Adapt to change and demonstrate initiative in achieving team goals.
Requirements:
- Hold a Bachelor's or advanced degree in Pharmacy or a related field (PharmD preferred).
- Possess at least 7 years of relevant experience in pharmacy operations management.
- Have a minimum of 5 years of experience in the healthcare industry.
- Maintain a current, unrestricted KY Pharmacist License.
- Previous experience in personnel or team management is essential.
- Additional state licensure is desirable.
- Preference for candidates with experience in retail, hospital, or high-volume/mail-order pharmacy settings.
- Strong leadership, interpersonal, and problem-solving skills are necessary.
- Knowledge of healthcare regulations and accreditation standards is required.
*Flexibility to travel (minimal) as needed is also important.