Lead Technician

Job Description
About the opportunity:
The Installation team lead will be responsible for overseeing a crew in the installation of various components for food equipment to include adjusting, aligning, assembling, calibrating, inspecting, lubricating and testing of commercial food prep equipment, electrical/mechanical and electronics troubleshooting The selected candidate will comply with all applicable service policies and procedures, maintain frequent contact with the office to receive service assignments and review service problems with advisor, or manager. Must be available for overtime and on-call schedule.
 
Some of the key activities that you will perform in this role are:
Work on-site to set up, program, dismantle and reconstruct equipment when necessary
Contact customers prior to installation date to verify schedule
Provide guidance and coaching to installers as it relates to work assignments: specific work steps, proper use of tools, machinery and overall job performance
Maintain customer satisfaction by delivering excellence in products and service; provide superior customer service by working out solutions in the best interest of the customer
Maintain vehicle inventory and appearance