Product Analyst

Job Description
Position Type :
Full time Type Of Hire :
Experienced (relevant combo of work and education) Education Desired :
Bachelor of Science Travel Percentage :
0%
Job Description
Are you ready to unleash your full potential?  We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.
About the team:
At Payrix, we built the industry's most flexible payments integration platform to seamlessly grow tomorrow's innovative SaaS platforms and marketplaces. Our platform enables B2B software companies (ISVs), apps and marketplaces to quickly enroll customers, enable secure payment processing, facilitate merchant funding, and as a whole, help them monetize the payments volume that flows through their solution. Software companies that offer invoicing solutions, ERPs, shopping carts, marketplace commerce and point-of-sale devices can now take hold of payment acceptance with our automation and platform technology.  
What you will be doing:
Research & triage high priority issues reported that were not able to be handled by 1st or 2nd tier support.
Develop and maintain current state system flows.
Act as subject matter expert on how the assigned product works.
Prioritize any confirmed defects for the engineering team.
Provide recommendations to Product Manager on product roadmap.
What you will need:
Prior experience in payments industry (Acquirer/Processor/ISO/Payment Facilitator)
2 years' experience in Product Management Analysis
Ability to manage multiple tasks simultaneously.
Excellent analytical skills with emphasis on investigation and research
Excellent written and verbal communication skills with a customer service emphasis
Strong organization and time management skills; ability to meet deadlines.
Open to learn and adapt to ongoing changes and new processes.
  Open to learn and adapt to ongoing changes and new processes.
What we offer you:
A competitive salary and benefits
A variety of career development tools, resources and opportunities
The chance to work on some of the most challenging, relevant issues in the payment industry
Time to support charities and give back in your community
FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $88,670.00 - $(phone number removed) and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass