Senior Electrical Engineer

The Harry James Group is working with a global leader in technology, who specialize in PV inverter system solutions and energy storage equipment for residential, commercial, and utility-scale PV applications.
The Electrical Engineer position is a remote based position that plays an important role with this rapid growing company. This is a very dynamic and fast-track position reporting to Director of Technical Services and O&M, Americas. The position will be the key member of service team. This is a highly technical customer facing position.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform a variety of engineering assignment involving technology applications involved in the installation, operation, testing and maintenance of various solar inverters and battery storage technologies.
Perform as a lead on more complex field engineering assignments.
Interact with customers to explain the technical scope of projects.
Create Field Service procedures for troubleshooting, and maintenance.
Provide training to Customers, Vendors, and Internal Personnel.
Coordinate with R&D engineering in China for the generation of technical documents and training.
Lead the preparation of root cause reports to the customer
Lead technical escalation reports from customers
Analyze failures for trends requiring proactive actions and provide reports on findings
Provide feedback to the R&D team on possible mechanical and electrical design improvements
Advise, provide training on, and lead employees on various safety-related topics
Perform electrical and electronic troubleshooting and testing of solar inverters and its components in the field or in the laboratory. Use of PQA and oscilloscope is required as needed
Perform troubleshooting to investigate solar plant issues such as DC arrays grid faults, inverter design issues, and utility grid transients
Lead upgrade or retrofit projects (software and hardware) in the field
Work with customer SCADA engineers to set-up systems communication and parameters
Research alternative components that can be used in the field
Independently performs a range of field service tasks involving communication with Factory Engineering and Customers solar plant engineer
Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plants
Help on the repair activities in the Service center.
Prepare, deliver and submit field reports to customer and management
Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work
Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alterative, and provide recommendations
Inspects working conditions to ensure all products and activities are compliant with safety guidelines
MINIMUM REQUIREMENTS:
6 plus years of overall experience.
4 years of experience in solar inverters
Must possess the ability to work with test equipment and hand tools as required
Must possess customer service, problem-solving skills, and possess decision making and analytical skills
Must possess effective written and verbal communication skills
Must be able to closely follow instruction and pre-established procedures/SOP to perform the ductions of the job
Demonstrates broad knowledge of electrical and construction site safety.
Must be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook)
OSHA, NFPA70A, Electrical Safety
EDUCATION OR DESIRED LICENSE AND CERTIFICATES:
Bachelors degree or Technical degree with equivalent experience
Solar industry, battery industry, or power electronics experience is required
COMPETENCIES
Technical problem solving/analytical skills
Self-starter, strong initiatives and an excellent communicator
System and product level mindset
Organization, detailed-oriented nature and strong initiative
Strong technical support focus and a service oriented individual both with Sales team and customers
Mandarin Chinese Proficiency desired but not required.
Spanish Proficiency desired but not required.
TRAVEL
30% to 50%
WORK LOCATION:
Full time, remotely work.
Interested, APPLY NOW!