Posted in: Administrative and Support Services in Arlington | Posted: |
Job Description
We are seeking a skilled and experienced ServiceNow Systems Administrator to join our growing IT team. The ideal candidate will have a strong understanding of ServiceNow principles and practices, as well as proven experience in configuring, customizing, and maintaining ServiceNow instances. The candidate will also have a minimum Secret security clearance, up to Top Secret.
Responsibilities:
Configure, customize, and maintain ServiceNow instances to meet the needs of the organization
Develop and implement workflows and automations to improve efficiency and streamline processes
Troubleshoot and resolve ServiceNow issues
Provide technical support to ServiceNow users
Stay up-to-date on the latest ServiceNow features and best practices
Maintain ServiceNow documentation
Work with other IT teams to integrate ServiceNow with other systems
Participate in security audits and assessments
Follow all security protocols and procedures