Posted in: Executive Management in Pennsylvania | Posted: |
About the Role
The Table Games Supervisor is responsible for the operation of assigned game area; including performance development of dealers and ensuring guest service.
Position Responsibilities
Hassle free guest and internal processes
Compliance with internal controls and regulatory requirements
Commitment and compliance to responsible gaming and responsible alcohol service standards
Compliance with all rules of the game and regulatory requirements
Establish and implement all required policies and procedures
Dealer delivery of flawless and friendly service
Common sense approach to dealer work standards
Walk the casino floors, be visible to the table games staff throughout the shift and welcome customers to the facility on a continuous basis
Review suspicious customer behavior, identify instances of card counting, cheating or marking and notify the authorities when needed
Essential Functions
Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
Ability to sit, stand, walk, and mobility to move easily around pit area as well as entire property for entire shift.
Must be able to bend, twist and lean as needed
Math skills to add values accurately and quickly
Must be able to lift/push/pull up to 10 pounds
Requirements
What’s Required
Five years’ casino experience with a minimum of three years in a supervisory role in table games
In-depth knowledge of traditional casino games including but not limited to Roulette, Poker, Craps, Blackjack, Baccarat, Pai Gow, etc.
Excellent leadership, communication, and problem-solving skills
Ability and agility to work as business dictates (weekends will present peak demand
Ability to effectively communicate in English (Read, Write, Speak & Understand).
Benefits
Free meal on shift
Training & Development