Regional Sales Manager

Job Description
SUMMARY:
Primary objectives include driving the sales process from lead generation through order intake for US-built and imported aseptic fill finish and Inspection equipment. Also includes facilitating Syntegon’s resources to improve customer satisfaction. Conduct sales related activities between customer and the company to determine customer needs, engineering specifications, design modifications and other technical issues pertaining to products and services offered within the Syntegon portfolio. This position will be based in a home office within the Western sales region.
 
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Establish and maintain positive working relationships with customers and prospects. Determine competitive situation and develop strategies to facilitate short and long-term sales and customer satisfaction.
Cultivate a positive image with the customer to gain confidence in Syntegon’s pharmaceutical liquid fill finish and Inspection products to become the preferred vendor.
Conduct sales calls through personal visits and telephone screening with customers and prospects within the Western territory.
Work closely with customer's engineering, manufacturing, and purchasing personnel to plan, organize, make recommendations, and evaluate specifications for machinery requirements.
Provide accurate and complete information to assist with the preparation of quotes.  Review all quotes prior to presentation to customer.
Advise the Product Management / Application Engineers of specific conditions or issues specific to the project to enable them to resolve unusual engineering and design variations.
Provide assistance, support, and consultation to application engineering team and customer during the project cycle. Attend important project meetings; participate in key decisions.
Prepare administrative reports including sales call reports, sales forecasts, and documentation related to customer's projects, procedures, and the industry. Maintain and update the computer-based CRM (Customer Relationship Management) sales information and planning system.
Maintain comprehensive knowledge of Syntegon pharmaceutical liquid products and capabilities to keep customers informed of new products or technologies.
Monitor and work with Syntegon resources to enhance customer satisfaction with accounts in assigned territory.
Support our aftermarket parts and customer service support teams to ensure excellent aftermarket support and total customer satisfaction.   
Represent Syntegon at various trade shows and conventions.
Continually work on improving technical knowledge and understanding of products sold and customer manufacturing processes.
Work closely with PHLI Sales Director, Center of Competence Sales management and product management / application engineering to develop short and long-range sales strategies for current and new products.
Provide feedback to PHLI Sales Director, Center of Competence Sales management and product management / application engineering department on industry trends and competition.
Ability to work out of home and travel a minimum of 50% of the work-year.
Actively lead and participate in Continuous Improvement of processes