Operations Manager

Job Description
In school year 2022-2023, KIPP Detroit Imani Academy Elementary launched with Kindergarten and has added grades each year; it will, eventually serve students in grades K-5.  The founding team at KIPP Imani has included grade-level teachers, diverse learning teachers, paraprofessionals, and elective teachers. KIPP Imani is also supported by an operations team and student support team to ensure a strong foundation for the school’s continued growth. 
The Operations Manager [OM] is the face of the school and delivers first-class customer service to all constituents in the building, including students, parents, staff, and guests. The OM’s primary responsibilities are to operate a welcoming and efficient main office, to coordinate student enrollment and attendance, and to provide daily support to teachers and the school’s leadership team. Ideal candidates will have an entrepreneurial spirit and desire to develop and grow their impact; successful Operations Managers will have opportunities for promotion to roles on our growing Operations team with increased responsibility, scope, and salary. This is a full-time position that will report to the Director of Operations. 
RESPONSIBILITIES
Student Recruitment, Enrollment, and Attendance
Coordinate new student enrollment: assist in canvassing, process incoming leads and applications, send acceptance/waitlist letters, and assist parents with online enrollment
Oversee student attendance: Lead process late arrivals, communicate with teachers and school leadership re: student absences, call families of absent students, ensure attendance is accurately logged in student information systems each day, and process early dismissals
Maintain complete student records
Office, Facilities, and Supplies
Create and maintain a neat, welcoming, and organized office environment
Welcome parents and visitors, maintain visitor logs, ensure all visitors are accounted for in the building, and respond to visitor & parent requests
Answer phones, redirect inquiries as appropriate, and relay messages to staff in a timely manner
Provide excellent organization of students, vendors, and correspondence files. 
Ensure that copiers/printers are in working order and maintain teacher workroom/supply closet 
Ensure that teachers/staff have necessary supplies (which includes processing and fulfilling approved staff supply requests)
Order, manage inventory, and process controls for supplies such as classroom materials, technology, and uniforms 
Receive, distribute, and prepare incoming/outgoing mail and shipments
School Events, Daily Processes, and Communication
Assist with coordination of school events
Assist with daily arrival & dismissal process
Assist with daily breakfast & lunch distribution and accounting
Assist with emergency preparedness tasks and drills
Assist with production and distribution of memos & newsletters
Coordinate student health services: monitor student health and safety for any unusual/troubling trends, coordinate with site nurse to ensure that students receive appropriate care
 EXPECTATIONS
Share a commitment to the success of the mission, vision and goals of the KIPP Detroit Imani Academy
Demonstrate genuine concern for the students and the staff by maintaining high personal standards and strong work ethic
Being consistent and reliable; attendance is an essential function to assure the proper operation of KIPP Detroit Imani Academy
An understanding that organizational success is accomplished in collaboration and cooperation with teammates
Maintain standards of professionalism and ethical behavior/decision-making that help create a results-driven culture of  joy and belonging amongst teammates
Attend workshops, professional development, seminars for continuous growth and improvement in serving KIPP Detroit Imani Academy