Vice President, Client Lead – Healthcare

Job Description
JOB SUMMARY
The Vice President Client Lead for Healthcare (HCP/DTC) plays a pivotal role in driving sales and revenue growth within an assigned set of existing accounts. The key responsibility is to work directly with client stakeholders to expand the utilization of Epsilon’s marketing and advertising technology, data, and identity solutions to drive client business outcomes. This role will collaborate with various teams, including solution consultants, customer success, pricing, product, client engagement, and solution delivery.
DUTIES & RESPONSIBILITIES
Drive profitable account revenue growth: Educate key stakeholders on Epsilon capabilities; identify / develop / shape / close opportunities to grow Epsilon’s footprint and generate revenue growth.
Build customer relationships: Establish and maintain strong relationships with key stakeholders, decision-makers, and influencers within assigned accounts. Understand their unique challenges, requirements, budgets, and tailor sales approaches to meet their specific needs.  Be a trusted partner to key stakeholders, bring expertise and thought leadership to solve their critical business issues.  Influence the strategies of assigned accounts to drive positive business outcomes and grow Epsilon’s footprint.  Lead quarterly client business reviews.
Develop strategic account plan and sales strategies: Develop strategic account development strategies, formulate strategic sales plans to drive revenue growth within assigned accounts, develop sales tactics and action plans aligned with the overall business objectives; communicate the account vision to internal teams.
Work collaboratively: Work closely with sales, marketing, product, finance, and delivery teams to align strategies and coordinate efforts effectively.
Interact with Publicis teams: Work with client leads for other Publicis agencies to collectively support Groupe level new business pitches, joint client reviews, and provide thought leadership.
Negotiate contracts: Work with legal, pricing, delivery, and product to create and negotiate all contracts for assigned accounts.
Forecast pipeline and revenue: Utilize opportunity management solution to provide up-to-date information about opportunities for assigned accounts, participate in pipeline reviews; utilize revenue forecasting solution to provide revenue forecasts for assigned accounts, participate in revenue forecast reviews.
Stay Abreast of Industry Trends: Understand the industry for assigned accounts, stay up to date on industry developments, changes in regulations, and new emerging opportunities.  Understand how Epsilon solutions support the industry.
KNOWLEDGE, SKILLS, ABILITIES
In-depth knowledge of the Healthcare industry dynamics, trends, and customer needs for Healthcare Professionals (HCP) and Direct-to-Consumer (DTC).
In-depth knowledge of data-driven marketing and application of marketing strategies, tactics, and technology to drive business outcomes.
Excellent analytical and problem-solving skills to identify opportunities and drive effective strategies.
Strong communication and presentation abilities to articulate complex concepts and ideas clearly.
Collaborative and team-oriented mindset to work effectively with cross-functional teams.
Results-oriented with a track record of achieving sales targets and business objectives.
Adaptability and ability to thrive in a fast-paced and dynamic environment.
Proficiency in using CRM tools and sales analytics software.
EDUCATION & EXPERIENCE
Bachelor's degree in Business, Marketing, or a related field (advanced degree preferred).
15 + years of proven experience in leading client relationships to drive growth within Healthcare, Pharmaceutical, or Life Sciences at an agency or consulting company within the MarTech/AdTech space.