Posted in: Other in Atlanta | Posted: |
Job Description
About Digital Technology & The SSO
We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.
We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.
Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them.
The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact
What you get to do in this role:
Take small to large IT, Security and Compliance programs/projects from original concept through final implementation
Develop detailed program/project execution plan, and manage all implementation processes including projects financials, progress tracking, metrics, monitoring change control process, testing, release to production and delivery within budget constraints
Provide overall communication and work with all areas affected by the program/project including partners, business sponsors and vendors
Create status reporting to support project/program discussions at Steering Committee and Sponsor level
Promote organizational understanding of Agile roles and to help teams and individuals transitioning from waterfall to Agile
Apply consistency and best practices through project initiation, planning, execution and closing phases, promoting outcomes and benefit tracking
Responsible for taking large security programs from business case through post-implementation
Help streamline work process to improve efficiency and consistency
Engage with the business at different levels to understand technical needs, capture the requirements and coordinate prioritization
Drive crucial conversations with senior executives in business and IT to define strategic business case and measurable business outcomes
Drive all PMO activities in coordination with a team of technical and non-technical professionals dedicated to the implementation and enablement of company-wide business support systems
Develop standardized processes and methodologies for value driven program management
Lead the receiving, dispositioning, coordinating solution gathering, and project management of issues related to internal audits and red team engagements