Associate Director

Job Description
Opportunity at a Glance
The Associate Director of Graduate Admissions plays a key leadership role in the prospective student experience from inquiry to enrollment.  Reporting directly to the Institutional Director of Admissions, the ADGA is responsible aligning the student experience and partnership with the Admission Operations team and leading the Graduate Admission Advisors with the core outcome of converting high quality prospects for the Adtalem Medical and Veterinary institutions.    As a working leader, the ADGA is charged with inquiry outreach, interview scheduling and submission, new student conversion and campus relationships for both their prospective students and overall prospective students through a high-performing team of Graduate Admission Advisors.  This includes but is not limited to advising and building relationships with prospective students, interviewing eligible students, providing excellent customer service via email and phone calls, and utilizing Internet applications and student databases.    With direction and in coordination with the Director of Admissions, the ADGA is responsible for all new student initiatives including the student ambassador program, new student welcome webinars, and admissions support for each new student cohort for their respective medical or veterinary programs--American University of the Caribbean, Ross University School of Medicine, and Ross University School of Veterinary Medicine.   Core among the ADGA's responsibilities is leading and creating a high performing team of Graduate Admission Advisors.  In that vein, the ADGA is responsible for selecting, managing, training and developing GRAA and ensuring that our prospective student process is both successful and raises and compliments our brand.   
Responsibilities
Manages admissions processes individually and through a team of dedicated Graduate Admission Advisors
Ensures that inquiries, applications, and interviews move with pace and excellence through admissions process.
Manages conversion processes and new student conversion ensuring that timelines and expectations are met.
Conducts Prospective student interviews to create an interview write-up for review by the admissions committee
Works with campus teams to align with Housing, Registrar, Student Finance, and Student Life to align all new student activities.
Reaches out to prospective students, answering all questions and providing information about our programs. Speaks well and communicates effectively in all responses.
Interviews qualified applicants and provides summary to Admissions Committee for a decision; communicates decisions with students.
Observes team, coaches and provides observations, career development, and performance management.
Provides weekly reporting on funnel metrics for Director of Admissions including interview data, committee review, and decision to acceptance metrics.
Utilizes discretion and experience to offer continuous improvement in our admissions operations processes.
Completes other duties as assigned.
Performs other duties as assigned
Complies with all policies and standards