Communications Specialist

Communications Specialist – People Operations
Location: Los Angeles, California
Salary: $70,000 to $75,000
ORGANIZATION OVERVIEW
Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to those transitioning from or at risk of homelessness or institutionalization. We develop, own and manage multi-family supportive housing and licensed residential care homes. Additionally, we implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services and health care sectors.
In short, we do good work.
We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: we’re seeking inspired, talented people who want to be part of a team affecting profound change and who have fun doing it.
POSITION SUMMARY
Brilliant Corners is seeking a Communications Specialist to join the Culture & Engagement team in our Organizational Development Department! We are looking for someone to optimize communications for our People Operations Department; Ensuring consistent messaging, brand, and ideal cadence of information communicated across multiple modes and intended for diverse audiences. Responsibilities include developing and delivering clear and effective communications around project updates, designing marketing materials, policy development and analyzing reports to translate data into compelling visual stories.  Additionally, this role will have the opportunity for close collaboration with many of our amazing teams across People Operations and organization-wide to ensure key messaging is being delivered and received effectively.
The ideal candidate will have a passion for helping others, strong communications chops across functions, and a track record of producing high-quality deliverables on deadline. Strong writing and editing capabilities, graphic design skills, attention to detail, and ability to distill complex information are essential, but critical thinking, creativity, emotional intelligence and a commitment to continuous improvement are also important.  Familiarity or experience with homelessness or other lived experience is a plus.
POSITION RESPONSIBILITIES
Owner of Communications:
Develop and implement communication strategies to ensure timely and accurate project touch points with updates shared in an effective style for the intended audience- all staff, Leadership, or other internal stakeholders as needed.
Review and prepare comprehensive reports, analyzing data and presenting findings in a clear and concise manner to support decision-making processes
Contribute to and maintain People Operations’ communications calendar across channels
Compelling Storyteller:
Create engaging marketing communications for internal and external audiences, including, social media posts and internal wiki site development (Shine)
Graphic design and production of multimedia content, that is incorporated to enhance the effectiveness of communication; such as videos and creative presentations
Collaborate with the marketing team to ensure consistency of messaging and branding across all communication channels
Support the creation of communications and presentation materials for leadership
 Continuous Learner:
Collaborate closely with project teams to gather information and insights, ensuring alignment with organizational goals
Evaluate the effectiveness of communication efforts and provide recommendations for improvements with a strategic mindset
 Stay on top of industry trends to build expertise and thought leadership
 Relationship Builder:
Forge strong partnerships with designated business units to facilitate seamless updates on People Operations initiatives, fostering a cohesive organizational environment
Acquire comprehensive knowledge of all Performance Management products and strategies, adeptly communicating and providing training support as necessary to drive adoption and proficiency
Oversee the People Operations Survey strategy, ensuring efficient feedback collection, transparent reporting, and swift action implementation to promote continuous improvement and employee satisfaction
Requirements
PROFESSIONAL EXPERIENCE
3-5 years of experience in a communication role, with demonstrated proficiency in marketing, graphic design, program support, data visualization or related field
Impeccable judgment and discretion when handling confidential materials
KNOWLEDGE, SKILLS AND ABILITY
If you are a skilled communicator with a passion for delivering impactful communications and have an eye for design and data, we encourage you to apply for this exciting opportunity to make a meaningful impact to employees throughout the organization as well as the people we serve in our communities. 
This position also needs to support creation and review of all-staff messaging.  Ensuring our messaging is be accessed, following BC formula.  Ensuring we have LT, and sup support on major comms. Supporting entire POPs team, including HR, TA.  Ensure message is consistent, and on brand.   
Core Competencies
Strategic Communication
Enjoys translating complex information into clear, compelling messages tailored to different audiences
Ability to identify, develop and implement effective communication strategies across multiple channels to engage target audiences and maximize impact
Skillfully provides feedback to improve the communications of others
Stays current with communications best practices and trends to continuously improve approach
Content Creation and Storytelling
Brings creativity and fresh ideas to communications deliverables while ensuring brand alignment
Exceptional writing and editing skills for creating high-quality content across mediums (social media posts, newsletters, presentations, etc.)
Strong eye for design and visual storytelling, with the ability to produce engaging multimedia content using platforms such as Adobe Creative Suite, Microsoft Office and Canva
Skilled at extracting insights from data and weaving them into compelling visual narratives through dashboards, infographics and presentations that inspire action and understanding, and drive data-driven decision making
Ability to gather and analyze data from various sources (web analytics, social media metrics, surveys, etc.) to measure communications performance and glean insights
 Organizational agility
Detail-oriented, organized and proactive in planning, with the ability to utilize knowledge of the organization’s ecosystem to anticipate needs and potential roadblocks
Adept at managing projects from conception to completion, including coordinating with internal teams and external partners
Proactive and adaptable team player with strong interpersonal skills who thrives in a collaborative, dynamic environment
Our Values
Humanity:Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity and experience.
Community:Building a better future: Sustainable housing solutions are fostered through partnership, collaboration and human connection.
Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.
Salary range for this position is $70,000- $75,000 annually.
Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers; subcontractors, vendors, and clients.
Brilliant Corners is committed to the implementation of an Affirmative Action Policy and the Americans with Disability Policy in its recruitment selection and placement of all personnel and is an Equal Opportunity Employer.
Benefits
Why work for Brilliant Corners?
Financial & Retirement
Competitive Salary
Retirement Plan with 5% match
Employee Referral Bonus
Vacation & Time off
Generous Vacation Policy
Long List of Paid Holidays
Paid Sick Time
Health Insurance
Medical Insurance – 100% Covered
Dental/Vision/Disability Insurance
Flexible Spending Account
Professional Support
Job Training
Professional Development
Employee Assistance Program
Other Perks & Discounts
Company Social Events
Wellness Initiatives
Gym Membership Discounts