Posted in: Other in Tucson | Posted: |
Job Description
As a Licensed Clinician, you will provide a full range of Employee Assistance Program (EAP) services for employees, managers, and the employer organization. The position requires work on-site 4 days a week with 1 day virtual.
Responsibilities:
Consistently provide exceptional and proactive services as a Licensed Clinician, ensuring smooth integration with Espyr operations and accounts.
Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach services that create awareness of EAP services.
Make referrals to treatment services where appropriate ensuring a satisfactory client experience with the transition from EAP services to treatment services.
Refer to community resources as needed to support clients’ well-being and mental health.
Comply with all Clinical and Professional protocols, processes, and Espyr policies.
Understand the scope of EAP services and as needed communicate that scope to external parties including clients, managers, and other support staff.
Consult with Espyr supervisors concerning clinical case staffing and high-risk cases.
Maintain and manage a caseload of direct service counseling clients, maintaining case records in accordance with Espyr policies and practices.
Create and manage productive and positive working relationships with local points of contact.
Display excellent teamwork, communication, and collaboration with the account manager and other Espyr staff.
Work in collaboration with other internal and external stakeholders always displaying professionalism.
Using a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement, and optimization services to meet the client’s specific needs.
Exhibit excellent interpersonal and problem-solving skills to retain and service our clients and the organization.
Maintains security of area/materials/ private information. This includes both physical/virtual storage and filing.
Maintain a professional demeanor with customers and co-workers to represent Espyr’s values and standards.
Perform daily duties, and undertake, and complete related projects in the area of expertise with minimal supervision.
Additional related projects/tasks/duties as assigned by the position’s manager.