Vendor Management Coordinator

Job Description
The Vendor Management Coordinator works closely with the Global Director of Vendor Management to execute projects and related reporting to the global team’s strategic goals.  The VM Coordinator will assist in all areas of the acquisition and management of third-party information resources in support of our client’s Investment Banking and other divisions.
The role is a part of the Global Vendor Management, which oversees management of non-real-time information resources within defined spend categories, including:
Publications & Subscriptions
Databases
Contracts
Ad-hoc Purchases
Responsibilities
Assemble and lead appropriate resources / departments to successfully implement a new client service campaign
This individual will own and deliver a new high-touch, customer facing project that requires outstanding customer service to C-Level executives, which may include time-sensitive issues that arise
May be involved in establishing analysis and final sign-off for other new client projects
Design and implement workflows after evaluating complexity, deliverables, and analysis 
Maintain master schedule for all project activities and conduct periodic status checks to assess progress 
Communicate client project status to appropriate stakeholders and disseminate information on challenges or potential delays
Manage customer expectations to ensure work meets client SLA and complies with company standards
May conduct color team review meetings with clients to review and possibly modify jobs and daily functions
Performs other related duties and participates in special projects as assigned
Provide back-up coverage for North America team:
Publications and Subscriptions
Contracts
Routine inventory reports from Optimize Spend software
Support the ongoing development and management of the Inventory systems (Optimize Spend), including creation and delivery of metrics / reports
Quality Assurance 
Ensure shared folders are updated with required documentation
Policy and Procedures are kept current
Perform quality checks for Optimize Spend software entries
Ensure trackers are updated for monthly/weekly reports
Create and maintain TWiki pages to document entitlement processes
Support Global Director of Vendor Management with special projects
Creation and support of Jive, TWiki and SharePoint pages
Liaise with research teams on data / product strategy and selection, vendor related issues and processes, including reporting