Posted in: Other in Newport | Posted: |
Moxie is seeking a dynamic and dedicated a Housing Officer / Neighbourhood Manager for an exciting 6-8-month contract opportunity, with a leading Housing Association in Newport.
The important bits...
Position: Neighbourhood Manager
Location: Hybrid working - Newport / Community-Based / Home-Based
Salary: FTE £31,165 per annum
Contract: 6-8 months
Hours: Monday to Friday, 9am-5pm (agile working)
Start Date: Early April 2024
What you'll do as the Neighbourhood Manager?
Act as a key liaison between residents and the housing association.
Oversee all aspects of neighbourhood management for a small patch of 300 general needs properties.
You will oversee tenancy management, allocations, lettings, complaint management, anti-social behaviour (low to high needs cases), tenant disputes, low level rent arrears and tenant engagement.
Work with a specialist income and anti-social behaviour team to resolve complex and high-priority cases.
Implement strategies to enhance community well-being and satisfaction.
Address resident concerns and ensure timely resolution of issues.
Collaborate with stakeholders to drive initiatives for community improvement.
Foster a sense of belonging and pride within the neighbourhood.
What You'll Bring:
Passion for social housing, community development and improving quality of life.
Excellent interpersonal and problem-solving skills
Demonstrable social housing experience in tenancy management, income/rent recovery, community safety/ASB or lettings and allocations.
Ability to multitask and prioritise in a fast-paced environment.
Positive attitude and a commitment to building strong, inclusive communities.
A full driving licence, with access to a car.
Ready to take the next step in your social housing career and make a difference?
Apply now and join our client in shaping vibrant, thriving neighbourhoods together!
For more information, please contact Rich Thomas at Moxie People today